Travelling with your Pet & Brexit

Going on holiday with your pet this year? You might be wondering how Brexit will affect your plans.

The answer is… not at all!

Until the end of 2020 pets can still travel to the EU under the current pet travel rules, using the current UK-issued EU pet passport.

Got more questions? Give us a call or see this useful link for more information.

#travelwithmypet #Brexit

Haven’s Young Artists

Ever wondered what your child or grandchild thinks you do at work.  Well we have found out what some of them think and they’ve put pen to paper. Take a look at Haven’s young artists.


This is what Thomas age 7, thinks his Nanny does when she is at work.

And here are some other pictures from her other grandchildren, Jessica & Ellie.




Theo thinks his mum does this……




And here is another from Felix, age 4.











And lastly here is an interesting view of what Daniel Age 10 thinks his dad does at work….


Fleas in Winter !

Can your pet get fleas in winter?

In a natural setting, a dog or cat would be less likely to contract a flea infestation in

winter as the cold weather causes the fleas to lay dormant, but in the UK most pets are kept indoors in an artificial environment where the use of central heating allows the fleas to breed all year round.

PDSA statistics show that there is a 20% drop in the sale of flea treatments during the winter months. Vets believe this is because many owners simply do not realise that fleas are just as active in the winter as the summer months.

Artificial environments and the use of central heating

Contrary to popular belief, fleas do survive during the winter months, especially indoors; our warm houses provide the perfect breeding ground for fleas as they thrive in a warm and humid environment. People turn up the central heating to keep their homes warm, but this means that fleas are attracted to the home. Pet owners should take effective steps to rid their pets, and their homes, of these parasites and minimize the risk of infestation by carrying out continuous year-round treatment, even in the winter months.

To combat fleas during the winter, it is important to address both the pet and the environment, since fleas live a large part of their life cycle off of the pet and in the environment (house, bed, garden etc). Fleas need warm temperatures to survive. The inside of your home provides a warm environment to allow fleas to thrive year-round regardless

of seasons.

Treating pets in winter

Treating your pet is only part of the solution as you will have to treat your home and any other pets within your household too. Everything the dog or cat comes into contact with should be treated with a product recommended by your vet; otherwise, it is inevitable that the fleas will come back.

Fleas can cause very serious health problems. They are one of the most common causes of distressing skin problems in dogs and cats and in severe cases smaller animals, particularly kittens, can die from anemia due to blood loss from the feeding fleas.

Direct Pet treatment

The most effective way to control flea infestations is to treat the pet directly all year round. Prescription and non-prescription direct treatments in the form of topical applications, flea shampoo’s, tablets and sprays

are all products that can be obtained to effectively treat fleas on your pet. Combing the pet with a flea removal comb will help to remove adults and destroy eggs.

If you treat the pets correctly, you are less likely to need to spray the house because all fleas will jump on your cat or dog as part of their life cycle. So if you have treated the cat or dog, the fleas will die out when they come into contact with the animal.


Home Management

Hoovering the carpets and furniture will pick up eggs, this is especially important if your pets are allowed to sleep or climb on sofa, bed, etc. Cleaning the area where the pet’s favourite sleeping place is will remove significant numbers of eggs and larvae, if you use a basket any bedding should be washed in the washing machine (eggs, larvae and adults will not survive this).

It is possible especially when the infestation is light, for do it yourself pest control to be effective. Many products can be used to spray your house against fleas. Products have been designed to allow a low concentration of insecticide to be used by untrained homeowners in their own homes. In light infestation type situations these can be quite effective. Most of these products have a low concentration of insecticide and in some cases a growth regulator. As with all products of this type, you must adhere to the direction as to its use, especially in relation to application rates.

Professional pest control

If you feel that your efforts have not been effective, contact a professional. Don’t go out and buy multiple tins of insecticide and fill your house with fumes and insecticide, as this is without doubt not safe for you or your pet. Also, bear in mind that once a flea infestation takes hold it can take a few months to get on top of it due to the pupal stage of the flea life-cycle, which is very resistant to being killed. The pupae must hatch into an adult flea before it can be killed by any flea treatments applied

New Veterinary Specific Equine Calmer

Fireworks can be worrying for all animals, including horses. We are now stocking a new veterinary specific calming supplement which can be beneficial for a number of scenarios including helping to settle some horses during firework season. If you are interested in finding out more, please contact our vets for advice on 01482 898301 Opt.1












How to create a ‘Pet Den’

How to create a ‘Pet Den’

The pet den is by far one of most useful tools when it comes to managing phobias and anxieties and is very simple to create for any pet. This needs to be an area where your pet feels relaxed and secure. Maybe there’s already somewhere your pet naturally gravitates to when feeling threatened or unsure. Make this space as cosy and comfortable as you can to encourage your pet to use it by giving treats, toys or feeding in this area. If there’s no existing area where your pet likes to go, create one! Use a bed or pet crate and fill it with soft blankets and cushions. Place your pet’s favourite toy in there, along with drinking water. Ideally the crate should go under a table or a bed – somewhere slightly concealed from view – but if that’s not possible, place it in a corner or against a wall and cover it with a blanket or bedsheet to provide some privacy and reduce some of the noise disturbance. The darker and quieter, the better.


To make the den even more inviting, spray it with a pheromone spray like, Adaptil (for dogs) or Feliway (for cats) to help promote feelings of calm and contentment. These products also come as plug-in-style room diffusers and have a similar effect. Pet Remedy has blends of essential oils which help calm the nerves of pets affected by firework fear. This includes rabbits, birds and other pets too.  (NB: There are other brands of anti-anxiety therapies available too.) When it comes to creating a den, the sooner you do it, the better. Your pet needs a chance to get used to the area and accept it as a safe place. Make sure the den is accessible at all times so your pet can visit it even when you’re not at home.


Fireworks & Pets

Supporting your pet through the fireworks season

With fireworks season seeming to last from the end of October right through to New Year and beyond, it is important to provide your pet with supportive adjustments that don’t cost the earth and once put into place, can be used each year to manage anxieties.

Follow these helpful tips to support your pet and consider attending a ‘Nervous Nellies’ clinic in one of our branches, to learn how you can help to desensitise your pet to scary sounds ready for next year’s festivities.

Be prepared!

  • Before fireworks season begins, get your pet microchipped and, if they already are, check your contact details are up to date. This is really important as it gives you the best chance of being reunited with your pet if they become spooked and accidently get lost amid the bangs and crashes.
  • Speak to your vet or nurse about pheromone treatments and herbal anti-anxiety supplements. They need to be started at least a week before fireworks as they need time to build up. They should be continued right through the season until about two weeks after all fireworks have finished. These treatments/supplements can help your pet to feel less anxious but will not sedate
  • Make sure your pet stays inside at night during firework season. Check the dates and times of local displays so you know when to keep your pet in. If you have a dog, make sure you take them out before it gets dark, in plenty of time before the fireworks start. If you have a cat, provide a litter tray indoors.
  • Block off pet flaps to stop them from getting outside and to help muffle the sound of bangs and zips.
  • You can help to block out the noise of fireworks by switching on the TV or radio, if your pet is already used to the sound, but make sure it’s not too loud or you may hurt your pet’s ears.
  • Close the curtains or black out the windows as it will help to block out the sight of bright flashes, which may scare your pet.

During the event

  • Let your pet pace around freely inside your home or hide if they want to. Provide a safe place (see our page on ‘how to create a pet den’), so your pet can choose to hide in it or stay by your side. Don’t try to coax your pet/s out of hiding places unless they are in immediate danger – they are trying to find a safe place and shouldn’t be disturbed.
  • Although it’s difficult when it’s obvious your pet is stressed, try to act calm and casual and do things in the house as normal. Calm behaviour reassures your pet that there is nothing to be afraid of, a bit like when your pet first heard a noisy hoover or washing machine. Keep your pet busy indoors – play games or enjoy some reward-based training to keep their mind off the noises, if they aren’t hiding.
  • Avoid leaving your pet alone during such potentially upsetting events, especially during the week around Bonfire Night. If you do have to leave the house, don’t get angry with your pet if they have toileted in the house after being left on their own. Shouting at an already frightened pet will only make them more stressed.

After it’s all over

  • When the fireworks have finished, continue to allow your pet access to their ‘safe place’ and continue any anti-anxiety supplements for at least two weeks following the end of fireworks season.
  • Prepare for next season by visiting or speak to your vet or nurse for helpful advice on how to desensitise your pet to scary sounds. Desensitisation is the only way to prevent your pet reacting to fireworks in the future and it is simple to do. Desensitisation can take time to complete, so won’t be achievable for this year’s firework season, but it is possible to achieve for next year, if started before next August.

Don’t forget….bunnies and other small pets need to be considered during firework season too!


Remember, remember your pets in November !

Remember, remember your pets in November……we know that #BonfireNight can be great fun, but when it comes to our pets, we also know Guy Fawkes has a lot to answer for!  We’ll be sharing tips on our Facebook page during October of things you can do to help your pet feeling safe.

  • Walk your dog early in the evening and bring your cat indoors before dark.

  • Feed your pet earlier in the day (before fireworks are likely to begin).  Once loud noises have started, your pet may become unsettled and not want to eat.

  • Never force your dog to go outside when fireworks are going off.  If they are happy to venture out, make sure that your garden is secure to prevent an escape in the event of sudden panic.

  • The best way to prepare for fireworks is to think like a dog.  They feel scared as they are alarmed by the loud noises of fireworks, but do not understand that fireworks cannot harm them, so feel safer when they have a hiding space.  You can make your dog a ‘dog den’.  Have a look on the internet for examples or ideas.  We will be re-creating one in our Reception so pop in and have a look.

  • Keep windows and doors closed to minimise noise and draw your curtains to reduce flash and bright lights.  This will also help to reduce escape attempts!  It’s also a good idea to switch the radio on as a distraction.

Lastly not forgetting our pets that live outside, partly cover cages, pens and aviaries with blankets so that one area is well sound-proofed, but make sure your pet can still look out.  Also provide lots of extra bedding for them to burrow in.

If your pet is frightened by loud noises, don’t ignore the problem.  You should always seek advice from your vet.  We have a variety of products available such as pheromone diffusers and suppliments to help calm your pet, we also have leaflets and ask about our sound desensitising CD.

Equine Grass Sickness

As you get ready to turn your horses out to grass we thought it would be useful to give you some information on this disease.

Equine grass sickness is a life-threatening disease affecting the horse’s nervous system and intestinal tract. It is particularly prevalent in the UK. Grass sickness relates to signs of the degeneration of the nerves of the autonomic nervous system. There are two types:

Acute grass sickness this happens suddenly, results in dullness, dropped eyelids, muscle tremoring, and reduced intestinal motility showing as colic. This type of grass sickness is not curable.

Chronic grass sickness can take longer to show, signs include the inability to swallow properly (dysphagia), oesophageal obstruction (sometimes referred to as choke), impaction colic, dry, pelleted faecal balls (sometimes wrapped in dried mucus), dropped eyelids, muscle tremoring, an elevated temperature or heart rate and dullness.No cause for this disease has been identified yet despite numerous theories. Please ring us on 01482 898301, Opt 1 for more information.

Hedon Branch Saturday Closure


Saturday 25th May will be the last time that the Hedon practice is open on a Saturday morning. Appointments will still be available for your pet at the Holderness Road practice which is open from 9am – 4pm. Products such as flea and worm treatment will also be available to collect from the Holderness Road practice as well as repeat medication, providing it has been pre ordered.

We would like to apologise for any inconvenience that this may cause. We feel that we can provide a better service for you and your pet from the Holderness Road practice due to a Veterinary Surgeon and Veterinary Nurse being on site along with a Receptionist. This enables us to perform diagnostic tests and surgical procedures if necessary.

If you have any queries, please speak to the client care team who will be happy to answer any questions.
Thank you.

Nurse Clinics by Lucy Hartlebury-Forman

Nurse Clinics

If you have ever attended one of our veterinary practices, you may have noticed a network of support staff working alongside the veterinary surgeons.  A vital part of this support network are veterinary nurses who perform many roles within the practice, such as:-

  • professional care givers
  • anaesthetists
  • lab technicians and
  • radiographers, just to name but a few.

Another very important role is client and patient support which is offered through our nurse clinics.

Nurse clinics are run by our qualified nurses who can perform procedures such as:-

  • Nail clips
  • Anal gland expression
  • Ear cleaning
  • Dental hygiene demonstrations
  • 2nd vaccinations

They also offer advice and support to pet owners on specific topics such as:-

  • Puppy and kitten advice
  • Senior pet advice
  • Nervousness and anxiety issues
  • Rabbit care advice
  • Weight clinics

Weight clinics allow our nurses to offer help and support to clients who wish to help their pet achieve a healthy body weight and size, reducing the risk of diabetes, arthritis ad heart problems.  The initial consultation, which often takes 20-30 minutes, enables the nurse to take measurements from the neck, chest and waist and check the pet’s current weight and body condition score.

The ideal body weight and body condition score are discussed and agreed and from this information, the nurse can then create a plan suitable for the clients to follow at home.  The client and pet are then invited to attend a weight clinics monthly in order to monitor any weight gain or loss, and the advice and support are altered to offer the best possible outcome for the pet.  These clinics are FREE.


There are a wide range of weight reducing/gaining/maintenance diets as well as feeding equipment to assist with weight monitoring and gentle exercise should be encouraged within the household.  We also stock low calorie dog treats for those owners who still like to treat their beloved pet whilst keeping up a balanced weight loss diet.

For more information or to book in or a nurse clinic, please contact your nearest practice.

Hedon 01482 898301

Holderness Road 01482 376477