Pet services
Quality services to help keep your pet healthy and happy
Essential services
We’re proud to be part of VetPartners, a like-minded group of veterinary practices across the UK and Europe.
Together, we share a commitment to delivering high-quality, personal care and treating every pet like one of our own.
Our services, which range from routine care like vaccinations and microchipping to more complex support like cardiology and ophthalmology, are tailored to your pet’s individual needs.
Vaccinations
We provide all of your dog, cat and other small animal’s vaccinations, including yearly boosters and starter courses for young and rehomed pets.
Neutering
Castration and spaying for your pet, as well as advice on when and why to perform them.
Microchipping
Microchipping is a legal requirement for all dogs over the age of eight weeks. We also provide microchipping for cats and other small animals.
Flea, tick and worm treatment
We can advise on and provide the best products and routines to keep your pet healthy, happy and free from pests.
Pet travel
Travel advice and preparation, to help you and your pet enjoy trips abroad safely and with peace of mind.
Dental care
Dental care is an important element of pet health, and our vets and nurses can advise on how to make sure your pet’s mouth is in top condition.
Saying goodbye
We understand how difficult saying goodbye can be, and offer a compassionate end of life service, alongside our partner, Compassion Understood.
Your pet’s health, planned
Save with an annual preventative healthcare plan that supports your pet’s wellbeing and gives you peace of mind.
Read the latest pet advice from VetPartners
More ways we can help
- Our facilities
- Surgery
- In-house laboratory testing
- Nurse clinics
- Cardiology
- In-house diagnostics
- Ophthalmology
Our facilities
Both of our branches have extensive, well-equipped facilities, designed to cater for the comfort and wellbeing of your pet.
At our Hull branch, we have separate dog, cat and exotics wards, isolation facilities, a diagnostic imaging room, dental area, prep area, separate operating theatre, laboratory and four consulting rooms.
Our Hedon branch offers a kennel area, prep area, separate operating theatre, diagnostic imaging room, laboratory and three consulting rooms.
Surgery
Our vets have extensive experience conducting a range of operations on pets, whether routine or more complex.
You can also rest assured that our surgical theatres and wards are of the highest standards to ensure that your pet is safe and comfortable.
On the day of the operation
When you bring in your pet for their procedure you will be met by one of our nursing team, who will answer any questions and ask you to sign a consent form.
Once your pet has been admitted they will be kept comfortable and calm by our nurses until the vet is ready for them.
If they are having a general anaesthetic, they may first be given a pre-medication injection, which contains painkillers and sedatives, to keep them comfortable and relaxed. Next they will be placed under anaesthetic, which involves an injection into a vein, usually in their front leg.
Once they are asleep, a tube will be inserted into their windpipe to keep them under anaesthetic. Our vets and nurses monitor all of our patients closely while they are under anaesthetic.
After the procedure is completed, your pet will be allowed to recover in one of our wards, where we carefully monitor them at all times. We will contact you to let you know how they are getting along and to arrange for you to collect them.
After the operation
Your vet or nurse will give you advice based on your pet’s recovery and how to help them after an operation, but some generalities will commonly apply.
After the procedure your pet is likely to be sleepy and quiet, and this is completely normal. Give them time to come around at their own pace. Cats should be kept indoors and dogs should only be walked on the lead until they are fully recovered.
Our team will arrange for you to have a post-operative appointment where we can ensure that your pet’s recovery is going as planned.
In-house laboratory testing
Our in-house lab allows us to rapidly carry out tests and deliver results at the practice, reducing costs for our clients while cutting down diagnosis times for patients when compared to sending samples to specialist labs.
Many illnesses require laboratory testing for accurate diagnosis. Tests we can run from the practice include:
- Blood testing, including biochemistry which analyses blood looking for problems in the liver and kidney and for metabolic issues such as diabetes, and haematology, which looks at red and white blood cells and can identify infections, anaemia and some cancers.
- We can also run blood tests for thyroid levels, pancreatic checks, blood clotting and some infectious viruses.
- Urinalysis examines urine and identifies the presence of blood protein, glucose, pH and bacteria.
- Skin scrapes and hair plucks for parasites such as mites and lice.
There may be some tests that we believe can help in the diagnosis of your pet’s condition that require a specialist lab. In this case, we will send samples via courier and hope to receive results within a week.
Nurse clinics
We have a fantastic team of Registered Veterinary Nurses, and offer a range of clinics to help you to care for your pet.
Our nurses can help with routine services that do not require an appointment with a vet, such as second course vaccinations, claw clipping, anal gland evacuations and advice on flea and worm treatments.
We also offer more focused clinics.
New puppy consults
Getting a new puppy is an exciting time, but it can also leave new owners with questions.
Our nursing puppy consults are a great opportunity to introduce the new member of your family to the practice, and to show them that a trip to the vets is no reason for concern! Our nurses love to meet puppies and are sure to give them lots of fuss.
Your nurse will also ensure that your puppy is healthy and offer any advice you may need on their care, from diet to behaviour and anything else that you have questions about.
Weight clinics
It is increasingly common that we see pets brought into practice that are overweight – and often their owners are surprised to hear that this is the case.
This causes severe problems for your pet’s health. Simply put, animals aren’t designed to carry excess weight, and doing so can cause diabetes, joint problems, heart disease, cancer, liver disease and respiratory disease.
Managing your pet’s diet may seem difficult, but our nurses are here to help.
With the right advice and guidance, it should be possible for your pet to reach their ideal weight, which will lead to them being happier and healthier.
If you are interested in taking advantage of any of our nursing clinics, please contact the practice to arrange an appointment.
Cardiology
Many pets can suffer from problems with their heart and lungs, and although this is obviously a concern for owners, it doesn’t always signify a major illness.
However, some cardiac conditions can cause serious health concerns, indicating a t thorough investigation and diagnosis is necessary.
Symptoms such as laboured breathing, coughing, collapse, fainting, or even something as simple as your pet not enjoying its exercise, could all point to potential cardiac problems, such as poor blood flow from the heart to the body, irregular heart rhythms or more significant disease.
We often use our ultrasound, x-ray imaging and ECG equipment to diagnose cardiac issues, which may require your pet to be sedated, to keep them still. Once your vet has reached a diagnosis they will discuss whether treatment is necessary, and if so what this may entail.
If you are concerned that your pet is unwell, please contact the practice.
In-house diagnostics
We have a range of equipment in practice to help us to speedily and accurately diagnose any issues your pet may be experiencing.
Modern technology gives us a fantastic opportunity to understand what is happening inside your pet’s body, and our vets have lots of experience of interpreting these results, and keeping your pet comfortable while they’re being obtained.
Our diagnostic equipment includes digital x-ray and ultrasound imaging devices, as well as endoscopy, rhinoscopy and an ECG monitor.
Ultrasound
Ultrasonography is an imaging technique which provides us with an image of the inside of the body using soundwaves.
Ultrasound scans are generally used to evaluate organs and other soft tissue, as opposed to harder objects such as bones.
While the process is harmless and not invasive, with a probe being applied to the outside of the pet’s body at the area in need of investigation, sedation may be required to keep the pet still and a patch of fur will need to be shaved at the site of the scan.
X-rays
Similar to ultrasound scanning, giving a pet an x-ray is a harmless procedure that may require sedation to keep the pet still because under health and safety regulation our teams cannot hold pets for radiographs unless it’s an emergency situation.
It involves using small amounts of radiation to produce images of the inside of the pet’s body, and can be helpful for diagnosing a wide range of conditions, including broken bones and joint and organ problems.
Endoscopy and rhinoscopy
Endoscopy involves a camera being passed down the throat on a long, flexible tube, and is used to visualise the inside of the oesophagus, stomach and proximal small intestine.
The rhinoscope is a thin, rigid instrument used to visualise the nose and throat.
ECG monitor
Electrocardiography is an important diagnostic and monitoring tool to assess cardiac rhythm and output. It can be used to diagnose some cardiac problems as well as monitoring patients during anaesthesia.
If our vets believe that your pet would benefit from any of our diagnostic imaging methods , they will inform you during a consultation and explain the procedure. If you have any questions, please let a member of the team know in practice or give us a ring.
Ophthalmology
Our practice is well equipped for the examination of problems with your pets eyes, known as ophthalmology, and we have vets with lots of experience with these cases.
Injuries and illnesses of the eyes are common in dogs, cats and other small animals, and can cause your pet significant discomfort.
We have equipment for both the diagnosis and treatment of a range of eye issues, including corneal ulceration, dry eye, inflammation of the eye and glaucoma.
If you have any concerns about the health of your pet’s eyes, please contact the practice to arrange a consultation with your vet.