Build your veterinary career at Haven
We’re always open to hearing from qualified vets and nurses who are interested in joining our practice. We are a modern, well-equipped, two branch practice, with the varied caseload and support of a large practice, but still retaining a close-knit team and familiar atmosphere.
Our location offers easy access to city life, beautiful rural Yorkshire and the seaside, providing a fantastic balance between work and enjoyment.
We encourage all of our team to pursue training opportunities and further qualifications during their time with us. We provide time off and budget annually for CPD, and pay for RCVS and other professional membership fees.
For a confidential, informal chat about our availability, get in touch.
Part Time – 20 hours per week
Overview of the Role:
A key member of the administration team supporting the practice leaders.
Line Manager: Practice Administrator
Duties & Responsibilities (not exhaustive list)
Monitoring the admin email address
Processing payment plans
Completing debt letters
Purchasing minor goods for the practice
Booking CPD and accommodation
Processing mileage payments
Supporting the month end process including invoice run
Process all insurance claims within the practice
Communicate with clients providing relevant updates regarding their claims
Process claims via insurance company online portals
Allocate insurance BAC's payments
Contact insurance companies to chase outstanding claims
Chase insurance shortfall debt via a collections process
Process refunds after insurance payments have been settled if required
Calm and Empathetic
Flexible and able to adapt to change
Organised and efficient
Comfortable working as part of a team and on own
Excellent communication skills
Able to prioritise workload efficiently
Excellent attention to detail
Must be comfortable using Excel and producing reports
We are a friendly, professional team, part of a network of veterinary practices who work by the following values – Respect, Collaboration, Support, Approachable, Commitment.
We can offer you:
Cycle to work scheme
Enhanced maternity & paternity pay
Enhanced sick pay
Discounted veterinary fees
Monday to Friday - hours to be agreed
Office administration experience: 2 years (essential)
Veterinary administration experience: 1 year (desirable but not essential)
Microsoft Office knowledge: (essential)
Sage knowledge: (desirable but not essential)
If you are interested in this position, please email a cover letter and CV to email@example.com
You must include a reference - use the date of application and the numbers from your postcode, for example: 10/07/22/128
All communication for this vacancy is via email
If your application is successful, you will be invited to an in-person interview, date and time to be arranged
If you have not heard anything two weeks after submission then your application will not be taken any further.